At Tutupetti, we respect your privacy and are committed to protecting the personal information you share with us when using our website, placing an order, or contacting our customer support team.
This Privacy Policy explains what information we collect, how we use it, and how we protect your data.
Information We Collect
When you visit our website or place an order, we may collect certain personal information necessary to process your purchase and provide our services.
This information may include your full name, email address, phone number, billing address, shipping address, order details, payment confirmation information, and communication history with our support team.
We may also collect basic technical information such as browser type, device information, IP address, pages visited, and website usage data to help us improve website performance and user experience.
How We Use Your Information
The information we collect is used to process orders, confirm payments, arrange shipping, provide customer support, and communicate with you about your purchase.
We may also use your information to improve our website, personalize your shopping experience, prevent fraud, maintain website security, and comply with legal or administrative requirements.
Your personal information will not be used for unrelated purposes without your consent.
Order and Shipping Information
To complete your order, we may need to share necessary shipping information with courier companies or delivery partners. This may include your name, phone number, address, and order-related details required for delivery.
We only share the information necessary to fulfill your order and ensure successful delivery.
Payment Information
Tutupetti does not store sensitive payment details such as full credit card numbers or banking passwords. Payment transactions are processed through the available payment methods or payment service providers shown during checkout.
Customers are responsible for ensuring that payment information is entered accurately and securely.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve browsing experience, remember preferences, analyze website traffic, and support website functionality.
Cookies help us understand how visitors use our website so we can improve content, layout, product display, and overall performance.
You may adjust your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no online transmission or digital storage method is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
Sharing of Information
Tutupetti does not sell, rent, or trade customers’ personal information to third parties.
We may share limited information only when necessary for order fulfillment, delivery, payment processing, website operation, fraud prevention, legal compliance, or customer support.
Any third party that receives customer information for service purposes is expected to handle the data responsibly and only for the required purpose.
Data Retention
We may retain customer information for as long as necessary to complete orders, provide support, maintain business records, comply with legal obligations, resolve disputes, and improve our services.
When information is no longer needed, we may delete, anonymize, or securely store it according to our internal data practices.
Customer Rights
Customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable laws and business record requirements.
If you believe that any information we hold about you is incorrect or incomplete, please contact us so we can review and update it where appropriate.
Marketing Communications
If you choose to subscribe to updates, promotions, or newsletters, we may use your email address to send information about new products, offers, or announcements.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Children’s Privacy
Tutupetti sells products intended for children, but our website and shopping services are intended to be used by adults, parents, or guardians.
We do not knowingly collect personal information directly from children. If a parent or guardian believes that a child has provided personal information to us, please contact us so we can review and take appropriate action.
Third-Party Links
Our website may contain links to third-party websites or services. Tutupetti is not responsible for the privacy practices, content, or security of external websites.
We encourage customers to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
Tutupetti may update this Privacy Policy from time to time to reflect changes in our services, website operations, or legal requirements.
Any updates will be posted on this page. Continued use of our website after changes are made means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact our customer support team.
Thank you for trusting Tutupetti. We are committed to protecting your privacy and providing a safe, reliable shopping experience.