Welcome to Tutupetti – a lovely destination for beautifully designed dresses and outfits for little girls. To help you enjoy a smooth and convenient shopping experience, this guide provides clear instructions on how to choose products, place an order, complete payment, and receive your items.
How to Choose Your Products
At Tutupetti, each product is designed with attention to style, comfort, and details. You can browse our collections to find dresses and outfits suitable for different occasions, including birthdays, parties, photo shoots, family events, holidays, or everyday wear.
Before placing an order, please review the product information carefully. This may include available sizes, colors, designs, product images, and other important details. Choosing the right size and style will help ensure that your little one feels comfortable and confident when wearing our products.
Selecting Size, Color, and Quantity
Once you have found your favorite item, please select the available options such as size, color, or product variation. After that, choose the quantity you would like to purchase and add the item to your cart.
We recommend checking the size information before completing your order. If you are unsure about sizing, please contact our support team for assistance before making payment.
Reviewing Your Cart
After adding products to your cart, you can review your selected items before proceeding to checkout. Please make sure that the product name, size, color, quantity, and other details are correct.
If needed, you can update the quantity, remove an item, or continue shopping before confirming your order.
Checkout Process
When you are ready to complete your purchase, go to the checkout page and fill in your billing and shipping information. Please provide accurate details, including your full name, phone number, email address, and delivery address.
Correct shipping information is very important to avoid delivery delays or additional costs. Tutupetti is not responsible for issues caused by incorrect or incomplete customer information.
Order Confirmation
After your order is submitted, you will receive an order confirmation with your purchase details. Please review the information carefully. If there is any mistake, contact us as soon as possible so we can assist you before the order enters the processing stage.
Orders will be processed only after payment has been successfully completed and confirmed.
Payment
Customers are required to complete full payment according to the available payment methods shown at checkout. Once payment is confirmed, the order will move to the preparation, inspection, packaging, and shipping stages.
Please note that after payment is completed, the order cannot be canceled or refunded, except in cases where an error is confirmed by Tutupetti, such as an out-of-stock product or a system issue.
Order Processing Time
The standard preparation time is usually 3–5 business days from the date of payment confirmation. Processing time may vary depending on product availability, order volume, customization requirements, or seasonal demand.
Tutupetti always aims to prepare every order carefully and deliver it as soon as possible while maintaining product quality.
Shipping Information
Shipping time depends on the destination and courier service. For international orders, delivery usually takes approximately 4–10 business days after the order has been shipped.
Please note that shipping times may be affected by customs clearance, courier delays, public holidays, weather conditions, or other factors beyond our control.
Import Duties and Customs Fees
For international orders, import taxes, customs duties, or other local fees may apply depending on the regulations of the destination country. These charges, if any, are the responsibility of the recipient.
Tutupetti is not responsible for delays, extra charges, or delivery issues caused by customs procedures or local import regulations.
Need Help?
If you need assistance with product selection, sizing, payment, shipping, or order information, please contact our customer support team. We are happy to help you before and after your purchase.
Thank you for choosing Tutupetti. We hope every outfit brings beauty, joy, and memorable moments to your little one.